FAQs
Frequently Asked Questions (FAQ)
1. Are your jerseys official?
Our products are fan versions inspired by the original team designs.
They are not officially affiliated with, endorsed by, or connected to any professional sports club or brand.
2. What is the difference between a fan version and an authentic version?
Fan versions are designed for everyday supporters.
They offer great quality, comfort, and design at a more accessible price compared to official on-field player versions.
3. How long does shipping take?
United States:
5–10 business days after shipment.
International:
7–15 business days depending on destination.
Processing time is 1–3 business days.
4. Do you offer free shipping?
Yes ✅
Orders of 3 or more items qualify for free shipping within the United States.
5. How can I track my order?
Once your order ships, you will receive an email with a tracking number.
Please allow 24–48 hours for tracking updates.
6. What if I ordered the wrong size?
Please contact us as soon as possible at:
📧 sportymas.store@gmail.com
If your order has not shipped yet, we may be able to update the size.
If it has already shipped, please review our Return Policy for exchange instructions.
7. Do you accept returns?
Yes. We offer a 30-day return policy from the date you receive your item.
Items must be unworn, unused, with tags, and in original packaging.
Please review our Refund & Return Policy for full details.
8. Do you ship internationally?
Yes, we ship to select countries.
If shipping options are not available at checkout for your location, please contact us and we will assist you.
9. Can I customize my jersey?
If customization options are available, they will appear on the product page.
Customized items may not be eligible for return unless defective.
10. What if my item arrives damaged?
Please inspect your order upon arrival.
If your item is damaged or incorrect, contact us immediately so we can resolve the issue.
11. How can I contact customer support?
You can reach us at:
We typically respond within 24 hours (Monday–Friday).